Think Asia. Think DKSH.
The No. 1 Market Expansion Services Group in and for Asia.
Market Expansion Services along your company's value chain
We offer alternative sources and access to specialized raw materials and products worldwide
Our unique sourcing network across more than 70 markets and our deep industry expertise enable us to provide any material customers need, while offering the perfect mix of cost-effectiveness, quality, dependable supply, and, importantly, compliance with safety and environmental regulations for our customers.
A team of dedicated sourcing specialists share their knowledge of latest developments and technologies with you.
We enable you to innovate for growth
In our application, formulation and product development laboratories, we generate new product ideas, develop and customize them. We work on new ingredients and technology applications, provide hands-on training, and run acceptance tests. We take the information gathered from our market activity and combine it with our expertise to conduct feasibility studies and turn market insight into strategic advice for our business partners.
We open up new revenue opportunities for you
With our very comprehensive market coverage all across Asia and Europe, a highly effective field force, excellent infrastructure and deep industry expertise, we provide a wide choice of marketing and sales market. We have a long-standing track record in brand-building. We service all relevant channels, customers and outlets, taking profound responsibility for your goods and brands and striving for significantly enhance their brand image and market share.
We deliver what is needed, with the right quality, in time and cost-efficiently
With our unique infrastructure, state-of-the-art distribution centers, we transport, store, and distribute your products efficiently and professionally. We offer many related services, including product registration, regulatory support, customs handling, repackaging, invoicing, and cash collection.
We are at your service throughout the entire lifespan of your products
We offer a broad range of after-sales services and support, which ensure top quality standards, fast problem resolution and the ability to establish a high-value image. Our expertly trained teams provide customer service, repairs and maintenance, on-the-spot training and know-how transfer, offering real added value to suppliers and customers alike.
Feature of the month
DKSH Vietnam Contact Center is the first center from Vietnam to be honored with the International Contact Center Award 2011 granted by CCAS (Contact Center Association Singapore).
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DKSH Vietnam is proud to have won two awards from CCAS – the “Best in-house contact center 20-100 seats” and the “Best customer retention program”. The award is in its eleventh year and was created to identify and publicly recognize individuals, programs, and centers that have attained excellence in their respective areas. Since its inception, this award has acquired status and prestige, making it a coveted achievement to win in any of its categories.
DKSH Vietnam Contact Center is the only center from Vietnam to join this year’s competition. With 136 entries across categories, DKSH Vietnam competed against very strong players from Asian countries including Singapore, Malaysia, and Indonesia . DKSH represented Vietnam and submitted two entries, both succeeded in winning the awards in their respective categories.
The awards acknowledge DKSH Vietnam contact center’s operational excellence in terms of infrastructure, operation management, people management, and customer satisfaction.
Which Business Unit can serve your needs?
Consumer GoodsDKSH's Business Unit Consumer Goods in Vietnam is the leading Market Expansion Services provider with focus on fast moving consumer goods as well as fashion and lifestyle products.
HealthcareDKSH’s Business Unit Healthcare is the leading partner for healthcare companies and offers a wide range of Market Expansion Services that extend from sourcing, market analysis, marketing, logistics and other related services tailor made to cater for the s
Performance MaterialsDKSH´s Business Unit Performance Materials is a leading global provider of Market Expansion Services that sources, develops, markets, and distributes a wide range of specialty chemicals and ingredients.
TechnologyDKSH's Business Unit Technology in Vietnam is a leading provider of Market Expansion Services offering technical and service solutions in the areas of industry, infrastructure, energy, research, and services.
News
09/12/2011DKSH expands partnership with Mandom for full services in Cambodia
10/11/2011DKSH inaugurates new state-of-the-art distribution center in Hanoi
05/10/2011Study of Market Expansion Services: taking outsourcing to a new dimension
29/07/2011DKSH Group: Again record results in first half-year of 2011
11/07/2011DKSH records impressive growth in Do-It-Yourself and hardware product sourcing in Asia